About Positive Environmental

Welcome to Positive Environmental – your local pest control company.

Established in 2009 as a fresh approach to the age-old problem of pest control and prevention, Positive Environmental specialise in the delivery of a range of related public health and environmental services to domestic and commercial clients across the West Midlands, Herefordshire, Worcestershire and Gloucestershire.

Our promise is simple: To provide cost-effective pest control solutions through a fast and professional service.

In support of our promise, James Ostler, founder of Positive Environmental, established the Positive Environmental Customer Charter. It is a set of professional values in which we believe and trust, and outlines our service commitments to you. We will:

  1. Deliver our services with a high level of professionalism at all times.
  2. Listen to our clients and commit to understand their service needs
  3. Propose tailored pest control solutions that best fit our clients’ circumstances and budgets
  4. Reflect our name in everything we do by being ‘Positive’ and pro-active
  5. Guarantee our work to deliver against your expectations
  6. Improve public health and ensure a high level of animal welfare
  7. Provide a value for money service that is good enough to make you smile!

When you call Positive Environmental we want you to be confident in our ability to solve your pest problems. All of our staff, consultants and technicians have significant experience in their fields, and undertake appropriate programmes of continued professional development.

Bird Pest ControlFor our domestic clients, we are committed to improving the quality of their lives through pest eradication and prevention.

For our commercial clients, we are committed to improving public health through environmental services that raise the standard in food hygiene, and health and safety.

Whatever the nature and extent of your pest problems, or if you simply need advice on the best course of action for pest management and prevention, call Positive Environmental today on 01981 590534 and ask us to come up with a solution that will rid you of your pest problems for good!

Tel: 0800- 9788 934

  • Domestic
  • Commercial
  • Emergency

07467 952 722 (24 hrs)

About James Ostler

Our founder, James Ostler, is a Chartered Environmental Health Practitioner. With over 30 years experience in Public / Environmental Health he has worked in a range of disciplines including noise, contaminated land, food safety, asbestos, health & safety, pollution control, and housing welfare. Before founding Positive Environmental James was leading a business with over 100 professional staff and some high profile clients, including the Health & Safety Executive. James also established SAFEcontractor, the leading contractor pre-qualification scheme.  He is currently a Board member of the British Pest Control Association (BPCA) and past Chair of the BPCA Servicing Committee.

Memberships & Certifications

To support our professional approach we are members of the following organisations and Schemes, as Company or individual membership:

  • CEPA Certified
  • British Pest Control Association
  • Which Trusted Trader
  • Royal Society for Public Health
  • Think Wildlife – Campaign for Responsible Rodenticide Use
  • Chartered Institute of Environmental Health
  • Herefordshire Council registered supplier
  • Institute of Occupational Safety and Health
  • Herefordshire Health & Safety Group
  • Worcestershire Trader Register
  • Herefordshire Trader Register
  • CHAS Accredited Contractor
  • Constructionline
  • BASIS Prompt

Personal Guarantee – from James Ostler, MD

I have thought long and hard about what guarantee we can offer. We have all seen guarantees that cannot or won’t be backed up, using the small print to wriggle out of obligations. Pest control is dealing with the uncertainties of nature and treatments frequently require client input, therefore any absolute guarantee to be pest free will only come with a substantial price. In our experience clients want a sensible balance between level of service and cost.

Pest Control is a partnership, therefore, my personal guarantee is that Positive Environmental will:

  • Provide a high standard of pest management and control
  • Maintain strong communications with you
  • Give you information & guidance, including advice on what you need to do
  • Respond quickly to your needs
  • Not apply pesticides unnecessarily
  • Look after your health and safety
  • Meet all relevant legislation and official guidance
  • Meet all our contractual obligations

In addition, we aim to:

    • Always meet your expectation
    • Deliver a pest free environment

From you the clients side all we ask in return is that you implement our recommendations, or seek further clarification from us, if you are not sure or do not agree with our suggestions.

James Ostler,
Managing Director


The Chartered Institute of Environmental Health is a professional organisation at the forefront of environmental and public health & safety.

Becoming a Chartered Environmental Health Practitioner is a landmark in a professional career. Chartered status is a quality standard for EHPs. Those who have achieved it are seen as exemplars and ambassadors for the environmental health profession. 

James Ostler is a Chartered Environmental Health Practitioner which helps to demonstrate the high professional standards applied by Positive Environmental.


2013 Prosecutions led to fines totalling £16.7 million, an average penalty of almost £19,000 per offence

Positive Environmental are listed on the following sites:




Kings Norton
West Bromwich


Bishops Cleeve
Charlton Kings



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